Privacy Policy

At Nexivo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, make a purchase, or otherwise interact with our services. It also outlines the choices you have regarding your information and the steps we take to safeguard it.

By using our site, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect information to provide and improve our services.

PERSONAL INFORMATION

When you make a purchase or attempt to make a purchase, we may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party providers)

AUTOMATICALLY COLLECTED INFORMATION

When you visit our site, we may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Referring website or source

This data helps us understand how our site is used and how we may improve it.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill orders
• Communicate with you about purchases, updates, or support requests
• Improve our website, products, and customer experience
• Prevent fraud and maintain site security
• Comply with legal obligations

We do not sell or rent your personal information.

3. SHARING YOUR INFORMATION

We may share your information with trusted third-party service providers only when necessary to operate our business and deliver our services efficiently and securely, including but NOT LIMITED to the following:

• Payment processors
• Shipping and fulfillment partners
• Website hosting and analytics providers

These partners are only permitted to use your information to perform services on our behalf and are required to protect it at all times.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enable essential site functionality
• Remember your preferences
• Analyze traffic and site usage

You can control or disable cookies through your browser settings at any time; however, doing so may limit certain features or functionality of the site and affect your overall browsing experience.

5. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

6. DATA SECURITY

We take reasonable measures to protect your information using industry-standard security practices and safeguards. While no system is 100% secure, we continuously work to protect your data against unauthorized access, accidental loss, misuse, or disclosure.

7. THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently before providing any information.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable legal requirements. When we do, the updated version will be posted on this page, and the 'Last updated' date above will be revised accordingly to reflect those changes.

9. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at hello@nexivo.com and we will do our best to respond promptly and address your concerns fully.